LAST UPDATED: May 26th, 2025
This page ("Privacy Policy" or "Policy") explains our policies and procedures for collecting, using, and disclosing your information and outlines the security measures we've put in place to protect the information you share while using The AI Roofer's ("The AI Roofer") services, including the services made available through this website, and any other software or services offered by The AI Roofer in connection with such services (the "Services"). By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Privacy Policy.
When expressing interest in our Services or registering to use them, The AI Roofer may require you to provide your personal contact information, such as name, address, phone number, and email address ("Personal Contact Information"). When purchasing the Services, we may also require billing information ("Billing Information").
Using The AI Roofer’s services, you may provide us with property details, photos, damage descriptions, insurance documents, or other property-related information ("Service Data"). This information is stored securely and used to provide roofing assessments, estimates, repairs, or other services you request.
Our tools process your property data (e.g., photos, inspection data) to assess damage and generate estimates ("AI Processing Data").
If you experience technical issues, The AI Roofer may collect error logs and diagnostic data ("Diagnostic Information"). Additionally, certain login or session information may be stored locally on your device via cookies ("Login Information").
We may collect browser type, IP address, and usage information on our website using cookies and analytics tools ("Analytics Information").
Personal Contact Information is used to provide and communicate about our Services. We may also use it to inform you of updates, promotions, and support information, in compliance with applicable laws.
Billing Information is securely processed by third-party providers. Service Data and AI Processing Data are used to deliver accurate assessments, repair plans, and project updates.
Diagnostic and Analytics Information are used to improve our services and website functionality.
We may use trusted third-party providers to process payments, perform inspections, or handle analytics. These providers only access your data as needed and are contractually bound to protect it.
With your consent, we may identify you as a customer and display your property (with identifying details removed) in our marketing materials.
The AI Roofer does not sell, rent, or trade your personal information.
We may disclose information if required by law, subpoena, or to protect the rights and safety of our business, employees, or customers.
We retain your data as long as necessary to provide our services or as required by law. If you cancel your account, we will securely delete your data after a reasonable period unless otherwise required.
We may update this Privacy Policy occasionally. We will notify you of significant changes via email or website notice.
If you reside in the EU, UK, or California, you may have additional rights regarding access, correction, deletion, or restriction of your personal information. Contact us to exercise these rights.
Any content you post publicly may remain accessible even after your account is closed.
The AI Roofer complies with SMS communication regulations:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing to subcontractors in support services (e.g., customer service) is permitted. Opt-in data and consent will not be shared with any third parties.
You may opt out of SMS messages at any time by replying "STOP" to any message.
We collect SMS opt-in consent via clear user action, such as checking a box or replying to an opt-in message. Consent is not required to purchase services.
Message frequency may vary. Message and data rates may apply based on your carrier plan.
For SMS support, reply "HELP" to any message or contact our support team.
Contact us at [email protected]
COMPANY INFORMATION:
The Ai Roofer
5900 Balcones Drive
Austin, TX 78731
This Privacy Policy is specifically designed for The AI Roofer's services and is fully compliant with A2P 10DLC requirements.